Nearly 1.5 million people use the smart home services provided by Vivint. Your house will be secure, more functional, and more satisfying than you might have pictured with the aid of integrated home security and automation solutions from Vivint.
However, some who have used Vivnit have experienced the worst experiences of their lives. Many of these people have now posted their terrible experiences online which we will be revealing to you in this article.
8 Of The Vivint Horror Stories And Complaints To Know
This post will quickly go through eight Vivint horror stories and how customers have revealed their regret about using Vivint for their home security.
1. A Salesman From Another Firm
A Vivint salesperson poses as a worker of another company and knocks on people’s doors in the opening scene of the first horror story. The salesman then requests permission to sign an upgrade contract from the client.
The purpose of this action is to deceive the client into signing the contract and reimbursing Vivint for things that weren’t committed to them. Customers, however, demanded that he leave the building after not being fooled by his incorrect facts.
2. Not Leaving A Wife’s Door
A husband and wife are confronted by a salesperson in the second spooky story. Someone knocks on the door and a salesperson welcomes the wife when she opens the door. He first attempts to convince her to accept the deal. However, the salesperson scares the wife until she accepts the contract’s conditions after she refused the first offer.
The spouse has to take control at some point when the situation is getting out of hand. He gave notice to the appropriate authorities to forcibly remove him from his home if he refused to leave.
3. Attempting To Get Money From An Older Woman
In the third terrifying story, a Vivint salesman defrauded an elderly woman of cash. When the salesman arrives at her door, he starts telling her frightening tales about how crime has recently been on the rise in her area lately in an attempt to scare her.
She was also under immense pressure from the salesman to have an alarm system installed since she may be murdered or raped in her own house without one. Because she was so worried and scared, she accepted the deal and had the salesperson install the security system. Even after the equipment was later taken out, she was still scarred by the shocking event.
4. Harassing A Woman
Possibly one of the most horrible tales is about a lady who lived alone in her house in the absence of her husband. The same salesperson pestered the woman by constantly coming to their house twice over a two-week period. The woman made a smart decision. She complained about the salesman and told her husband what had happened. She skillfully managed the entire issue in this manner.
5. A Salesman Making Comments About A Man’s Family
It has been reported that Vivint doesn’t run a background check on its salespeople before recruiting them. The unfortunate encounter between a Vivint salesperson and a guy is the subject of this tale. A salesperson stopped by a man’s residence and inquired about his decision to utilize Vivint for his smart home security. The man respectfully refused the offer because he wasn’t seeking something similar at the moment.
The salesperson, however, began to talk rubbish. He started to frighten the man by faking worry for the safety of his children and other family members. The man became enraged and took the decision to notify the police. Later, it was discovered that this is a pattern as two salespeople from different states had been threatening and intimidating individuals into purchasing their services.
6. Excessive Workload
Another typical worry for many Vivint employees is the workload. The protagonist of this tale worked six days a week for Vivint. He was also placed in a house with a number of other Vivint workers.
The fact that he wasn’t given enough time to at least contact his family makes this story even more terrible. Even though they lived nearby, his family believed he was on a mission and was forbidden from communicating with them. This horrible experience indicates that Vivint doesn’t participate in providing for its employees.
7. Equipment Wasn’t Properly Installed
This woman moved to a new house. She received assurances from Vivint that the security system would be handled. She was told the system would be removed from the old house and placed in the new one.
Unfortunately, the IT person did a lousy and embarrassing job. He left gaps in the walls he had constructed, and the plaster caked the walls, leaving the job incomplete. He never came back, which was the main problem. She was waiting for a person to repair the problem with her spouse but it never happened.
8. Relocated But Still Had To Pay The Charges
After moving to a new location, a couple was still required to pay for Vivint’s services. They had long desired to violate the pact. They entered into a contract for themselves since they were thinking of installing a security system.
If they had to relocate, they questioned if they would be able to terminate the contract. They received the salesman’s assurance that there wouldn’t be a problem. But after three years, they were compelled to relocate because of their jobs.
The agreement held them to it. They stopped utilizing the service, therefore they stopped paying for it. They received a charge from Vivint and a billing request. They ultimately paid the whole contract sum—roughly $800—and then departed. Vivint removed his account from the billing section, and that was the end of the saga.
Are Vivint Cameras Being Hacked?
One of the merchandise that is highly praised by consumers around the nation is Vivint cameras. Vendors have also rapidly seized their merchandise and profited greatly from it. This reveals the potency of their offerings and the favorable influence this business has on its clients.
If you are considering purchasing Vivint cameras, you may be aware of Vivint camera hacking. The hacking of Vivint cameras has been the subject of several publications and stories. According to Vivint, their security services are encrypted, and if a user takes extreme precautions, they may stop their Vivint cameras from being compromised.
However, other reports say otherwise and that the cameras can be hacked although the Vivint camera is far more advanced. It would be difficult for burglars or any other outside entity to hack it. Regardless, no matter how far technology is developed, there will always be flaws that people exploit to undermine the system.
Is Vivint A Reputable Company?
Vivint has received 96 reviews with an average rating of 1.15 stars, which suggests that most consumers are typically disappointed with their purchases. Customer service, security system, and equipment cost issues are the most commonly brought up by customers in complaints about Vivint. Among websites for home security, Vivint is ranked 74.
Is There a Class Action Lawsuit Against Vivint?
Customers have filed a class action complaint against Vivint, saying that the company called people whose phone numbers are on the National Do Not Call Registry (DNC) in violation of the Telephone Consumer Protection Act (TCPA), according to ClassAction.org.
According to the lawsuit, DSI Distributing, a co-defendant, has a contract with the smart home services provider to make telemarketing calls that are not requested. The lawsuit claims that DSI employees market Vivint’s services on these calls while posing as Vivint personnel.
Additionally, customers have filed a class action lawsuit accusing Vivint of making unlawful robocalls. Vivint is accused of “approving, authorizing or participating in a conspiracy to employ an automatic telephone dialing system and/or prerecorded messages” to contact mobile phone numbers, according to the lawsuit.
According to the statement, the firm was involved in selecting or creating a list of cell phone numbers, “directing or supervising employees or third parties to use an automatic telephone dialing system” to call the numbers, “creating and approving a prerecorded voice message,” and “determining the number and frequency of the calls.”
Can I Take Vivint With Me To A New Home?
If you’re relocating to a new house, Vivint provides various possibilities. At your new location, you can establish a new contract and order brand-new furnishings. Everything, with the exception of the beginning kit, can be brought with you if you prefer your present equipment.
It might be challenging to transfer some smart gadgets without a lengthy procedure. At your new residence, Vivint replaces these appliances. You can grab everything instead of waiting for fresh beginning equipment if you’d choose to.
Conclusion
The firm Vivint Smart Home is well known in the USA and Canada. In both of these nations, there are roughly 1.5 million customers. However, some who have used Vivnit have experienced the worst things in their life.
This article has also made it pretty obvious that the Vivint salesperson won’t take “no” for an answer when they approach you. Additionally, Vivint has the power to add extra fees and even deduct funds from your account. It is therefore better to turn off automatic payments when dealing with them.
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