The Eufy doorbell is a popular home automated device among many households today. Different people love this doorbell because of the features it offers. This doorbell has long battery life, video coverage, and more.
As popular as this doorbell is, one problem you might encounter when using this doorbell is the problem of the QR code not working. You do not need to worry whenever you encounter this problem. We will discuss why your Eufy doorbell QR code is working and possible solutions below.
Why is my Eufy Doorbell QR code not Working?
There are several reasons why your Eufy doorbell QR code isn’t working. Here are some possible reasons below.
1. Bad Lighting
This is one of the primary reasons why the QR code for your doorbell isn’t working. If the environment isn’t properly lit, the QR code will not work when scanning it.
For a QR code to work, there has to be proper lighting. You should know that the whole environment needs to be adequately lit up before you try to scan the QR code; otherwise, you will not be able to unlock the doorbell.
2. Distance between the Phone and the Code
Another reason your QR code might not work is the distance between the doorbell and the phone. For the scan to be successful, you must ensure your phone isn’t too far from the QR code.
Just as you must avoid being too far away, you must also ensure you are not close to the QR code. There has to be a considerable distance between the lens and the QR code. Try to keep the distance between 3 to 5 meters to ensure the scan goes smoothly.
3. Angle of the Phone
The angle of your phone is another reason you might have problems successfully scanning your QR code. If the phone is not placed at the right angle when scanning, it will be hard for the phone to scan the QR code successfully.
4. Bad Camera Lens
If you have a bad camera lens, it will be difficult, if possible, to successfully scan the QR code on your Eufy doorbell. To scan a QR code on your phone, your camera lens must be sharp and accurate.
With a bad camera lens, it will be hard for your phone to pick up the details in the QR code. If the details are hard or impossible to get, it will be impossible for the camera to get the QR code.
Check or confirm your camera lens by snapping or trying to capture things. If it captures them smoothly and neatly, you can use them to scan your QR code. However, if the pictures appear dull or blurred, you should know it will be hard for the lens to scan the QR code.
How to Fix Eufy Doorbell QR Code not Working
You can use different methods to fix the problem of your QR code not working. Here are several strategies you can adopt.
1. Adust the Lighting
The first thing you do once you notice that your QR code isn’t working as well as it should is to adjust the lighting in the environment. If the lighting is too low, try to increase the lighting to reduce the effect of the screen’s brightness on the lens.
On the other hand, if the environment or room is too light up, you should consider making adjustments by reducing the brightness level in the room. If you use smart bulbs, you can tell Alexa or Siri to reduce the brightness by 50 percent.
2. Reduce the Distance between the Phone and the QR Code
This is another thing you can do to fix your QR code not working. You can reduce the distance between your phone and the QR code. Some phones are not suitable for long-distance scans. If you use them, reducing the phone’s distance to the QR code is the best way to solve the problem of the doorbell QR code not working.
Also, if your phone lens is too close to the code, it might be difficult for the phone to scan the code successfully. You must increase the phone’s distance to the code in this scenario. Ensure your phone is at most 5 to 7 meters away from the barcode when trying to do a scan.
3. Angle of the Phone
If your phone is tilted or the angle isn’t set enough for the camera to cover the lens, you will not be able to scan the QR code successfully. You must adjust the angle of your phone if you want to scan the code without any hassle. Ensure your phone is directly over the QR code with enough lighting. If the angle is correct, your phone can capture the code easily.
4. Fix or Change your Camera Lens
You should check your camera lens to confirm if they are working correctly. One way to check them is to take a picture of handwritten or typed documents. If you cant read the captured documents from your phone, you might need to change the lens of your camera.
The moment you change your camera’s lens, you should be able to scan the QR code successfully. If you don’t want to change your camera lens, you must stealth the phone when scanning the code.
5. Scan the Code on the Box
If all the above options don’t work, you can always scan the code on the back of the box as it is the same QR code on the Eufy doorbell. Scanning the code is a good alternative, as you can do it in a well-lit environment. You can also adjust the lens and the camera settings to the environment.
Where is QR Code on the Eufy Doorbell
The QR code is located in the battery compartment of the device. You will see it on the front of the device. This code is essential to set up a connection between the device and the app. Connecting the device to the app will be impossible without scanning the code.
Each Eufy doorbell has its unique code; one code cannot be used for more than one device. However, you should know that more than one phone can be synchronized with one code. That is, as long as other phones or users are registered with a Eufy account.
How many Phones Can I synchronize with my Eufy Doorbell?
You can synchronize as many as five devices on your Eufy doorbell. As long as the users have a Eufy account, you can easily synchronize them to your device. All you need to synchronize them is to download the Eufy app on the respective phones and add the device through the app on each phone.
Conclusion
There are different reasons the QR code on your Eufy doorbell isn’t working. These reasons, which range from the distance of your phone to the doorbell to your phone camera lens and more, have been discussed in this article.
We have also discussed the possible solutions to each of these causes, the number of phones you can synchronize with the device, and much more. Simply read through to get all the relevant details on the Eufy doorbell.
Source
https://support.eufy.com/s/article/Failed-to-Scan-the-QR-Code-on-the-eufy-Security-Device