One problem you might have when using the Sonos Arc speaker is the fact that it might not connect to wifi. It is a relatively common problem among people who use speakers that use wifi.
If you are using the Sonos Arc, you do not need to be discouraged when your sound system isn’t connecting to wifi. This is because we are going to be discussing everything you need to know about your Sonos arc, why it isn’t connecting to wifi, and possible solutions to the problem.
Why Is My Sonos Speaker Not Connecting?
There are a couple of reasons why your Sonos speaker isn’t connecting to the app. Below is a list of reasons you should consider
- Power Problem
This is the first and most obvious reason why your Sonos speaker might not be connecting to your phone, tablet, or smart tv. There may be no power in your Sonos speaker.
Your Sonos speaker might be having a power problem if your speaker isn’t connected to a power outlet. It could also be that the cord of your speaker isn’t properly plugged into the charger.
A bad power outlet could also cause power problems for your speaker. Ensure you check all the power outlets you plug your speaker into if you are having a power problem.
- Router Problem
This is another reason why your Sonos speaker might not be connecting to your phone. If you are having any router problems, the chances of your speaker connecting successfully are pretty low.
There are different types of router problems that might hinder your Sonos arc from connecting successfully. If your router is having power issues, it definitely will not connect.
Also, if your router has a wrong setting or a weak signal, your Sonos speaker will not connect to your phone.
- Ethernet Cable
If your speaker is using a wired connection, there is a pretty good chance that your speaker isn’t connecting because of the ethernet cable you use. If the cable you use is bad, the Sonos speaker will not connect.
There is also a possibility of your ethernet cable not being well connected to your router. If the connections are not firm or bad, it will affect the ability of your speaker to connect successfully to your phone or smart tv. Check the cable connections to confirm.
- Vpn Connection
This is another thing you should consider checking if you are looking for reasons why your Sonos speaker isn’t connecting to your phone. One thing VPN does is affect the ability of 3rd parties to connect to your device.
If your VPN is on, your Sonos speaker will not be able to connect to your phone. Other appliances that use wifi such as doorbells and a lot more will also be affected.
Check your VPN to confirm if they are on. If they are on, do well to turn them off so your Sonos speaker will be able to connect successfully.
Sonos Arc Not Connecting To Wifi (Troubleshooting Guide)
There are different things you can do to fix your speaker problem once you notice that your Sonos speaker isn’t connecting to wifi. Below is a trouble guide you will find very useful.
- Restart the Sonos Arc
This is the first troubleshooting you should do if you are looking to do a quick fix to your Sonos speaker not connecting to the wifi problem. All you need to do is to restart your Sonos arc and you are good to go.
If there is a slight technical problem, you can simply reboot your speaker as rebooting has worked for a couple of people in the past.
If you do not want to do a reboot, you can simply power cycle the speaker. This way, the speaker goes back to factory settings.
- Confirm Your Internet Connection
Once you have done a restart and you notice that the problem is persisting, you might have to check your internet connection to ensure that the connection is pretty strong and okay. If the connection isn’t okay, you will have to boost the internet connection.
The Sonos arc requires a good internet connection, thereby, if your connection isn’t good, it will affect the ability of your Sonos arc to connect successfully. Check your internet connection and make sure you boost them if they are not too strong.
- Ensure your Speaker is Fully Charged
This is another thing you should do if you notice that your Sonos arc is not connecting to wifi. Most of the time, there can be a possibility that your Sonos arc battery is flat or it can’t hold its charge.
If it can’t hold its charge, it will shut down the moment it is unplugged from a power outlet.
Also, if the battery is bad, it will affect the ability of your speaker to stay on leading to your speaker not connecting to your wifi.
You have to take your time and check the batteries to ensure they are in a good shape. If they aren’t, change them and restart your speaker.
- Reboot the Router
Once you have done the steps listed above and you notice that your Sonos speaker is still having problems connecting to wifi, you might have to power cycle your router as this might help boost your network connection and signal.
It is very much possible that your signal strength isn’t so strong because of the cache and everything stored on your router.
If you power cycles the router, you will get rid of the cache and everything hindering the router from giving a strong signal strength and quality. Once this is done, your Sonos arc shouldn’t have a problem connecting to wifi.
How Do I Connect My Sonos Arc to Wi-Fi?
Once you have gotten yourself a Sonos arc, you might be wondering how you are going to connect it to your wifi. Below are methods you can use to connect your Sonos arc to wifi.
- Step 1: Download the App on your Android or IOS Phone
This is the first thing you need to do if you want to connect your Sonos arc to wifi. You will have to download the app on your smartphone as it is the app you will be using to regulate the Sonos arc
- Step 2: Choose a Location for The Sonos and Connect it to Power
This is the next thing you need to do once you have downloaded the app. You will have to place the arc in your desired location. After placing it, make sure you connect the app to power.
- Step 3: Keep your HDMI Cable Around
This is the next thing you need to do when setting up your Sonos arc. You will have to keep your HDMI cable around as it will be pretty important for you when you want to connect your arc to your smart tv.
- Step 4: Set the Sonos system on your app
This is the last thing you need to do once you have done the previous 3. You will have to set up the Sonos arc on your smartphone or tablet. Setting it up is relatively easy. All you need to do is to open the app and tap <set up new system>.
Once you do this, sign in or sign up to your Sonos account and tap <add> on the tab showing Sonos products. Follow the step listed in the app and you are good to go. All these take less than 5 minutes to set up.
Can’t Connect My Sonos to New Wi-Fi?
There are different reasons why you might not be able to connect your Sonos to your new wifi or router. If your new wifi is passworded, you will have issues connecting to it. Also, ensure there is no problem with the router. The moment you are sure that the new wifi isn’t the problem, you can follow the steps listed below.
- Open your Sonos app to access the menu and options on the app
- Once you have opened the app, you can then move on to the next thing which is the settings. Go to the settings on the app
- Once you have gone to settings, you can then tap <system> then tap <network>
- You will see the wireless settings option once you have done the steps listed above. Tap on <wireless set up> and put your new wifi password. Once this is done, you should connect successfully to your new wifi
How Do I Reset My Sonos Network?
Resetting your Sonos network is a relatively easy thing to do. If you will like to reset your network, simply follow the steps listed below.
- Unplug the Speaker from your Power Outlet. This is the first thing you need to do if you will like to reset your Sonos network. Make sure your Sonos goes off completely when you unplug it.
- Keep pressing the hold/play button while your plug your Sonos system back into the power outlet. Ensure you keep holding it down until it starts showing an amber and white light.
- You will see a green light that shows that the reset has been successfully done.
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Conclusion
There are different reasons why your Sonos arc might not be connecting to wifi. All these reasons have been discussed in the article above.
Also, solutions to your Sonos arc problem have been discussed. Simply read through this article if you will like to solve your Sonos arc problem in no time.
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