Fitbit Alta Not Holding Charge (Complete Troubleshooting Guide) - Study Home
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Fitbit Alta Not Holding Charge (Complete Troubleshooting Guide)

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The Fitbit Alta is one of the best stylish devices you can use to monitor your exercise rate and do a host of other things.  You will find it very useful as it helps record your exercise program, duration, and a lot more.

One problem you might have when using the Fitbit Alta is the device not holding its charge. You might randomly try to plug your device to the charger someday and notice that the battery isn’t charging. 

If you are looking for solutions to this problem, this is the perfect article for you. In this article, we are going to be talking about why your Fitbit Alta isn’t holding its charge. We are also going to be giving you possible solutions and a troubleshooting guide to get your Fitbit Alta back to working perfectly again.

 

 

Why Is Fitbit Alta Not Holding Charge?

 

The Fitbit Alta not holding its charge is a pretty random problem that can happen to anybody. There are a lot of possible reasons why your Fitbit Alta is not holding its charge. Below are reasons why your Fitbit Alta isn’t holding its charge.

 

  • The Always-On Feature

This is one of the most common reasons why your Fitbit Alta is not holding its charge. If your Fitbit Alta is left on always-on mode, there is a pretty big chance your battery might not hold a charge or last long. 

The reason is relatively simple, this is because if your Fitbit Alta is always on, it is going to keep running even when you are not using it. With it running, your battery is going to run down much faster than usual. 

 

  • The GPS Feature

This is another feature a lot of Fitbit Alta users tend to leave on. Most people who use this tracker usually forget to turn off the GPS tracker. Just like the always-on feature, if the GPS tracker is left on, your device will run down much faster.

The GPS tracker works to monitor your movement and location as long as it is left on. If you are done with your exercise and schedule for the day, it will be relatively smart to off your GPS tracker to prevent your battery from not holding its charge.

 

  • The USB or Charger

While this might not be a very common reason, it is still a possible reason why your Fitbit Alta is not holding its charge. If you notice that your Fitbit Alta is not holding its charge or the battery power is draining too fast, it might be a result of the charger you use.

If the charger is not too compatible with the battery, the ability of your tracker or device to hold its charge is much more reduced. Also, if you are using a terrible USB, your device might not hold its charge, or worse, it might not even charge even though it is plugged in.

 

  • Battery Problems

Battery problems could also be one of the reasons your Fitbit Alta isn’t holding a charge. If your battery isn’t good, there is a pretty good chance your stylish tracker would not work in a good way. Your device will not hold a charge if your battery is faulty.

We all know batteries are very important when it comes to smartwatches. If the battery of a device such as a Fitbit Alta isn’t good, it would drain much faster than you expect. Do not tamper with the battery as it is one of the ways to prevent battery problems.

 

  • Device Malfunction

A device malfunction can be one of the reasons your Fitbit Alta isn’t holding its charge. If there is anything wrong with the device from the manufacturer or if it has been tampered with during the process of sales or delivery, your device might not be able to hold its charge.

Device malfunction covers a host of things from battery tampering to settings and a lot more. With a simple change in the settings such as the always-on feature, your tracker might not hold its charge as you would have liked.

 

What To Do With Fitbit Alta Not Holding A Charge?

 

 

Once you notice that your Fitbit Alta isn’t holding its charge, you might be curious about solutions and quick fixes to help you fix the Fitbit Alta. Below are things you can do to solve this problem.

 

  • Turn Off the Always-On and GPS Feature

This is the first thing you should check once you notice that your Fitbit Alta device isn’t holding its charge. We all know that the always-on feature of the Fitbit Alta consumes battery power. The GPS feature also consumes battery life.

Ensure you check the device to make sure the always-on feature and the GPS tracker feature are turned off. Once you turn them off, your device should be able to last much longer and also hold its charge.

 

  • Check the USB Port and Outlet

If there is one thing that ruins battery life much faster, it is using the wrong USB or a bad USB port. You have to check the USB or the charger you plug into your Fitbit Alta. If the charger is terrible, you might have to change it.

Also, if the USB port or outlet you plug into your tracker is terrible, it would affect the battery life of your device. There have been reports of batteries being ruined by bad USB outlets, check the outlet and change it immediately if you notice that the outlet is faulty.

 

  • Check the Contacts On The Tracker

While this might not be a very popular solution, it is still a feasible solution to your Fitbit Alta not holding its charge. If the contacts of your Fitbit Alta are dirty or faulty, it would affect the charging and the battery life.

Simply check the contacts of the tracker to ensure they are in a good shape. If you notice that the contacts are faulty, simply fix them if you can or take them to someone who specializes in fixing them.

 

  • Restart the Device

This is another thing you can do if you notice that your Fitbit Alta isn’t holding its charge. Your device draining faster than expected might be a result of a software problem. One of the quickest ways to fix something like this is by simply restarting your device.

Restarting your device would refresh the memory and take the device back to factory settings. If you would like to restart your device, simply plug your device into a USB to ensure it is charging, then press the button below the USB 3 times.

You can give like half a second interval after pressing it each time. Your device would immediately vibrate and turn on which shows that your restarting process has begun.

 

Can The Battery Be Replaced In A Fitbit Alta

 

One thing a lot of people ask when it comes to using the Fitbit Alta is if the battery can be replaced. No one wants to go through any issues or complications when it comes to changing or replacing the battery of this stylish tracker.

Well, you should know that you can change or replace the battery of your Fitbit Alta. You do not need to get to a specialist to fix it as changing the battery is a pretty easy process. 

All you need to do is lift the motherboard of the tracker. Once you remove the motherboard, you can then have access to the battery below. 

Go on to remove the battery which is located at the bottom left of the casing. Once you remove the battery, you can then insert or put the new battery and place or connect your motherboard. You are good to go with your new battery. 

 

What Is The Lifespan Of A Fitbit Alta Battery

 

The lifespan of the Fitbit Alta battery would largely depend on how much or how well you use your tracker. If you are always using your tracker, the lifespan might not be as long as it would be if you do not use it very often.

If the always-on feature is turned off and the GPS feature is also turned off, your battery might last as long as 7 days with just a single charge.

Also, if you use the alternative port to charge your device, your battery might last as long as 5 days. The lifespan of the device largely depends on how you use the tracker and the port you use.

Video Guide

 

 

 

 

Conclusion

 

Your Fitbit Alta not holding its charge is a relatively common problem people tend to have. If you have this problem, you do not need to worry much.

Follow the steps listed above to check why your Fitbit Alta isn’t holding its charge. Also, you can use any of the solutions or quick fixes we listed to get your device back to working perfectly.

 You should know that the lifespan of your battery largely depends on how you use the device and your charging method. The battery is also easily replaceable so you wouldn’t have a problem changing them.

 

Source

https://www.fitbit.com/global/us/home

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